CHARLOTTE, N.C. — Many drivers are expressing growing dissatisfaction with the high-tech features increasingly integrated into new cars. A recent report by The Wall Street Journal indicates that while automakers are equipping vehicles with advanced technologies like large touchscreens, voice controls, and night vision, a significant portion of drivers find these features overly complex, unreliable, and distracting.
The report highlights several specific issues. Some features require multiple steps or taps on touchscreen interfaces, which can force drivers to take their eyes off the road. Others have been shown to be unreliable, particularly in extreme weather conditions. Furthermore, the sophisticated components often found in these systems can lead to expensive repairs when malfunctions occur.
Some features require multiple taps on a screen, forcing drivers to take their eyes off the road.
Several surveys have indicated that many car buyers lean towards vehicles with simpler controls, such as physical buttons and knobs, rather than complex touch-based systems. Some automakers are responding to this preference and are once again focusing on simplicity. For example, European regulations will soon factor in the use of physical buttons for critical functions when rating a car’s safety. While some technological inclusions like heated seats and wireless charging are generally well-received, drivers are more often frustrated by more excessive add-ons and subscription fees. As a result, some consumers are choosing older, less complex vehicles that are easier to maintain and repair themselves.
