Electric Era has debuted its first artificial intelligence-enabled electric vehicle fast-charging stations, marking a significant advancement in the EV charging experience. The technology, powered by the company’s Retailer AI software platform, aims to deliver a more personalized and engaging experience for users.
Key Features of Electric Era’s AI-Powered Charging Stations
The Retailer AI platform features a voice-activated user interface, bringing personalized concierge experiences and retail engagement opportunities to life. According to Electric Era founder and CEO Quincy Lee, a former SpaceX engineer, the platform is designed to be a ‘blank palette that retailers can use to design and activate their ultimate branded EV charging experience.’
Personalized Experience
The charging station’s AI technology can find nearby restaurants, shopping centers, and points of interest while displaying the charging vehicle’s vitals on the screen. Lee explained that as an EV owner himself, he often looks for charge locations where he can utilize his downtime productively. The Retailer AI acts as a personal assistant, ‘knowing’ who the driver is and their current situation, to help them optimize their charge time.
Retail Engagement Opportunities
The platform allows users to order from the electric vehicle charger’s screen, effectively extending the retailer’s space into the parking lot. Lee emphasized that AI is ‘as endless as our imagination,’ making it the ultimate platform for retailers to better serve their customers.
Electric Era’s innovative approach aims to revolutionize the EV charging experience, providing a more engaging and personalized interaction for users while creating new opportunities for retailers to connect with their customers.
