A new investigation reveals that millions of cars on UK roads haven’t been fixed despite safety recalls. Dealerships’ poor customer data management is a key factor.
Luxury car brands are struggling to deliver genuine luxury experiences, prioritizing specifications and sales over client interactions. This disconnect is costing them sales and eroding brand equity, particularly in the crucial Chinese market.
Amazon launches Amazon Autos, offering a streamlined way to buy, finance, and pick up new Hyundai vehicles from local dealerships in 48 U.S. cities, with plans to expand to more brands and locations.