Browsing: JD Power

The 2024 JD Power US Tech Experience Index (TXI) Study reveals owner dissatisfaction with certain in-car technologies, particularly fingerprint readers and facial recognition.

A new study reveals drivers’ dissatisfaction with in-car technology, highlighting the lack of perceived benefit and usability issues.

A new survey suggests that car buyers may not be as enthusiastic about the latest in-car tech as automakers think.

A recent J.D. Power study reveals that many new car technologies are underutilized by owners, raising questions about their value and impact on vehicle prices.